Solved: UVerse Motorola NVG5. Router Port Forwarding. Setting Up Port Forwarding for the Motorola NVG5. Modem/Router. Replacing existing modem/router combinations by AT& T Uverse, since roughly Aug. I got switched over to AT& T's “Uverse” service sometime in 2. AT& T High Speed DSL to this new fangled thing, that uses a “DSLAM” protocol, an acronym for Digital Subscriber Line Access Multiplexor. I don't know much beyond that or care why it's called that, and as far as I'm concerned, as a customer, all I know is, from what an AT& T tech guy that works this area has told me, they have started moving and replacing all current DSL subscribers, converting everything to this new DSLAM, which is an entirely separate setup inside each phone terminal building (like the one here in town). The general idea is, when you have AT& T internet service, and pack up and move anywhere else, even another state, when you get settled back in, if you keep your AT& T service, you can just plug back in (assuming the new place as DSLAM) and all your existing technical info and configurations will resume. The tech also said this is a large step toward phasing people like him out, but I digress. So.. I've looked all over the net, including the Motorola site, on AT& T help and forums, and Youtube, and found the same few scant pages of anyone that knows anything about, or has, an NVG5. I do, which does not even have a public instruction manual currently. I did not know how to use the current router configuration page (1. All I was trying to do was set up the simple freeware HFS http fileserver app so I could link people to some files like pics and stuff easily when I'm explaining things online. But with what I had tried, they couldn't connect to the IP, because I'm . I had it resolved with my old Speedstream modem and Linksys combo I had, but this DSLAM changed everything, the modem configuration is all different, and I didn't know what numbers to put where. Finally, I called AT& T and after over an hour of “we detected problems on your line” and “there are no problems on your line” and “it is a drop in data somewhere in our line in your neighborhood”, they finally decided on “we're sending a tech out”. Apparently the last option was the best because by the time he got here, I couldn't even get into my own modem configuration page, though he hooked into my computer with his laptop and could access it, so he went out and got another modem for me to hook up – it worked. He told me that was the first NVG5. Lucky me. My computer is an AMD 2. The AT&T Refer-A-Friend Program just got bigger and better, so we have moved to a new location. Please visit us here.Mhz dual core Socket 9. PC, running Windows XP SP3, updated 2. From what I have gleaned, there are some steps prior to the deeper configuration that may need to be used in some cases, so I'll touch on those now. You may need to use none, one, some, or all, to resolve your issues. Windows Firewall Configuration. This appears as a small icons below the actual three highlighted and crisp looking option bars (Firewall, Automatic Updates and Virus Protection), along with Internet Options and Automatic Updates.
![]() Why these things are arranged so haphazardly is anyone's guess. Control Panel > Security Center > Windows Firewall. A. Windows Firewall – General Tab. This is generally not recommended, but in some cases, it might help provide you with an idea of whether the Firewall or something else is your problem, by temporarily disabling the Firewall. B. Windows Firewall – Advanced Tab. All your network connections will be listed, with a filled checkbox for each where Windows Firewall is active. Simply uncheck your connection where you want to temporarily disable Windows Firewall. C. Windows Firewall – Exceptions Tab. This is something that should probably automatically occur when you try to run your chosen application, but just in case it doesn't, in this tab, you can enter a specific exception for an application, which will not be included in the Windows Firewall protection. There are two main options here: 1. C- I. Add Port – While this could be needed, it usually isn't, and there isn't much to it to figure out, as it only takes one specific port, not a range, so you'd need to have a specific port that your application is specified to use, for this to work. C- II. Add Program – This will bring up a list of installed programs. Scroll to your desired application, if it is listed, and select it, or click Browse, to manually locate it, usually the . Windows user's Program Files folder, where most programs are installed. You may click the “Change scope..” button before clicking “OK” once you have your chosen app, but it generally would be on “Any computer”. Once you have added your program to the exceptions list, and it is checked, click OK and leave the Windows Firewall configuration, Security Center and Control Panel. NVG5. 10 Configuration Page. In a browser address bar or Windows Explorer, go to: 1. This brings up your NVG5. Just concentrate on what you need, and ignore everything else for this task. What you're going to be doing is manually adding a port or port range in the NAT/Gaming section, which, when accessed by other PCs on the net, will redirect to your proper IP to allow connection, rather than to your internal IP, which isn't a valid way for external connections to communicate with your computer. ![]() Hello David, You must create an AT&T Rewards for Referrals account if you don’t have one already, and then you will be able to send referrals through your account. Visit the following website: ATT.com/Rewards4U. I've looked all over the net, including the Motorola site, here on AT&T, and Youtube, and found the same few scant pages of anyone that knows anything about, or has, an NVG510 router/modem hybrid like I do, which does. ![]() So to get started, click on “Firewall” on the menu bar between “Voice” and “Diagnostics”. You may be asked for your Device Access Code to view or change your configuration – it is displayed on a label on the side of your NVG5. While there are many options in your modem, the only ones you normally need to change are: only pages you really need are: Firewall > NAT/Gaming > Hosted Applications. Firewall > NAT/Gaming > Custom Services > Service List. A. Firewall > NAT/Gaming > Hosted Applications. Initially, this top area will be blank, but will later display a list of the port forwarded applications you add. Below it are the preloaded default applications, such as AIM. Scroll through this list and choose the “Add” button. If your application is not on this list, you will need to choose the “Custom Services” button, which takes you to 2. B. 2. B. Firewall > NAT/Gaming > Custom Services > Service List. This top area will also be blank, but will also later display any custom applications you add (such as my HFS). Service Name is whatever you want to call the application, that you can easily identify, and the Global Port Range can be either an actual range of two different numbers, such as 7. Base Host Port will then be one specific port number that you plan on using, ideally, to connect with your application. Protocol is generally best left as “Both”. For my own purposes, I was able to add my freeware fileserver, HFS, via the following: – Service Name: HFS– Global Port Range: 8. Base Host Port – 8. Protocol – 8. 1– Click “Add”– Click“Return to NAT/Gaming”, which took me back to 2. AOnce back there, I went BACK into the list of Hosted Application, which NOW contained my newly added custom application, HFS, which is preceded with an asterisk (*), and selected it, and clicked “Add”. Now there is a list of the custom services in both the Custom and Hosted Applications lists, containing my added application, and the same will be true for yours. The main trouble I had when adding an item was when using a port range, as I tended to get conflicts with ports that were in use, like in the 7. Skype, typically use, which is why I just went up by one digit, as HFS allows me to specify the exact port number to use for connection. These steps SHOULD allow you to connect, or allow other computers to connect to you, using your chosen application, via your forwarded port, for the Motorola NVG5. If not, try to look around on the net some more, but also consider the possibility that your unit may have issues like mine did.- JP.
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December 2016
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